• Microsoft Dynamics Software Development Kit
• Microsoft Dynamics Crm Software
• Microsoft Dynamics Accounting Software Reviews

Microsoft Dynamics GP. More than just accounting software, Dynamics GP is an ERP solution that helps small and medium-sized businesses gain greater control over your financials, inventory, and operations. Get up and running quickly with a solution that is flexible, configurable, and designed to grow with you. Find Microsoft Dynamics ERP Partners Find Microsoft Dynamics ERP Add-On ISV Providers. Microsoft Dynamics GP. Microsoft Dynamics GP (formerly Great Plains) is ERP/accounting software that grows with your business, is integrated with your other systems, gives you the detailed reporting you need, and is easy to set up, customize and use.

This topic lists the software and application requirements for this version of Dynamics 365 Server.

Windows Server operating system

This version of Dynamics 365 Server can be installed only on Windows Server 64-bit-based computers. The specific versions and editions of Windows Server that are supported for installing and running this version of Dynamics 365 Server are listed in the following sections.

Important

The following Windows Server versions are not supported for installing and running this version of Dynamics 365 Server:

• Windows Server 2016 Essentials
• Windows Server 2012 family of operating systems
• Windows Server 2012 R2 family of operating systems
• The Windows Server 2008 family of operating systems

Supported Windows Server 2016 editions

The following editions of the Windows Server 2016 operating system are supported for installing and running Dynamics 365 Server:

• Windows Server 2016 Standard

• Windows Server 2016 Datacenter

Server Core installations

With the exception of the Dynamics 365 for Customer Engagement Help Server and Microsoft Dynamics 365 Reporting Extensions roles, you can install any Dynamics 365 Server server role on a Server Core installation of Windows Server. Server Core is a minimal server installation option for the Windows Server family of operating systems. Server Core provides a low-maintenance server environment with limited functionality. For more information about Server Core as implemented on Windows Server 2016, see Server Core for Windows Server 2016

Important

To install Dynamics 365 Server on a Server Core Windows Server, you must run Setup in silent mode from the command line.

The Help Server role cannot be installed on a Windows Server running as Server Core.

Microsoft Dynamics 365 Reporting Extensions for SQL Server Reporting Services cannot be installed on Server Core. This is because SQL Server Reporting Services, which is required by Microsoft Dynamics 365 Reporting Extensions for SQL Server Reporting Services, cannot be installed on a Windows Server running Server Core.

Server virtualization

Dynamics 365 for Customer Engagement servers can be deployed in a virtualized environment by using Windows Server 2016 with Hyper-V or virtualization solutions from vendors who participate in the Microsoft Windows Server Virtualization Validation Program (SVVP). You must understand the limitations and best practices of server virtualization before you try to virtualize your installation of Dynamics 365 for Customer Engagement.

Active Directory modes

The computer that Dynamics 365 Server is running on must be a member of a domain that is running in one of the following Active Directory directory service forest and domain functional levels:

• Windows Server 2008

• Windows Server 2008 R2

• Windows Server 2012

• Windows Server 2012 R2

• Windows Server 2016

For more information about Active Directory domain and forest functional levels, see Forest and Domain Functional Levels.

Important

• The computer that Dynamics 365 for Customer Engagement Server is running on shouldn’t function as an Active Directory domain controller.
• When you use the Add Users Wizard, only users from trusted domains in the current forest will be displayed. Users from trusted external forests aren’t supported and don’t appear in the wizard.
• Installing Dynamics 365 Server in an LDAP directory that is running in Active Directory Application Mode (ADAM) is not supported.

Internet Information Services (IIS)

This version of Dynamics 365 Server supports Internet Information Services (IIS) version 10.

We recommend that you install and run IIS in Native Mode before you install Dynamics 365 Server. However, if IIS is not installed and it is required for a Dynamics 365 for Customer Engagement server role, Microsoft Dynamics 365 Server Setup will install it.

Important

Dynamics 365 for Customer Engagement can’t use a website that has more than one HTTP or HTTPS binding. Although IIS supports multiple HTTP and HTTPS bindings, there is a limitation in using additional bindings with Windows Communication Foundation (WCF). WCF is required when you use Microsoft Dynamics 365 for Outlook. Before you install or upgrade, you must remove the additional bindings from the website used for Dynamics 365 for Customer Engagement or select a different website.

SQL Server editions

Any one of the following SQL Server editions is required, running, and available for Dynamics 365 for Customer Engagement:

• Microsoft SQL Server 2017 Enterprise¹
• Microsoft SQL Server 2017 Standard¹
• Microsoft SQL Server 2017 Developer (for non-production use only)¹
• Microsoft SQL Server 2016 Enterprise, with Service Pack 2
• Microsoft SQL Server 2016 Standard, with Service Pack 2
• Microsoft SQL Server 2016 Developer, with Service Pack 2 (for non-production use only)

Important

• ¹Requires Microsoft Dynamics 365 Server, v9.0 (on-premises) Update 0.3.
• SQL Server Express editions are not supported for use with this version of Dynamics 365 Server.

Accessing Microsoft Dynamics 365 Customer Engagement (on-premises) from the internet - Claims-based authentication and IFD requirements

The following items are required or recommended for Internet-facing deployment (IFD). This topic assumes you will be using Active Directory Federation Services (AD FS) as the security token service (STS).

Important

Exposing the Dynamics 365 for Customer Engagement website to the internet is not supported unless claims-based authentication is used and Dynamics 365 for Customer Engagement is configured for IFD.

Similarly, Outlook Anywhere (RPC over HTTP) is not supported as a solution to connect Dynamics 365 for Outlook to an on-premises deployment of Dynamics 365 Server over the internet. The on-premises deployment of Dynamics 365 Server must be configured for IFD.

In order for Dynamics 365 for tablets to successfully connect to a new deployment of Dynamics 365 Server, you must run a Repair of Dynamics 365 Server on the server running IIS where the Web Application Server role is installed after the Internet-Facing Deployment Configuration Wizard is successfully completed.

• The computer where Dynamics 365 Server is installed must have access to a security token service (STS) service, such as Active Directory Federation Services (AD FS) federation server. Dynamics 365 Server supports the following Active Directory Federation Services (AD FS) versions:

  • Active Directory Federation Services (AD FS) 2.1 (Windows Server 2012)
  • Active Directory Federation Services (AD FS) Windows Server 2012 R2 AD FS (Windows Server 2012 R2)
  • Active Directory Federation Services (AD FS) Windows Server 2016 AD FS.

• Note the following conditions for the web components before you configure IFD:

  • If you are installing Dynamics 365 for Customer Engagement in a single server configuration, be aware that Active Directory Federation Services 2.0 installs on the default website. Therefore, you must create a new website for Dynamics 365 for Customer Engagement.

  • When you run the Internet-Facing Deployment Configuration Wizard, Dynamics 365 Server must be running on a website that is configured to use Transport Layer Security (TLS) or Secure Sockets Layer (SSL). Microsoft Dynamics 365 Server Setup will not configure the website for TLS/SSL.

  • We recommend that the IIS website where the Dynamics 365 for Customer Engagement web application will be installed requires TLS/SSL.

  • The website should have a single binding. Multiple IIS bindings, such as a website with an HTTPS and an HTTP binding or two HTTPS or two HTTP bindings, are not supported for running Dynamics 365 for Customer Engagement.

  • Access to the Active Directory Federation Services (AD FS) federation metadata file from the computer where the Configure Claims-Based Authentication Wizard is run. Note the following:
    

    • The federation metadata endpoint must use the web services trust model (WS-Trust) 1.3 standard. Endpoints that use a previous standard, such as the WS-Trust 2005 standard, are not supported. In Active Directory Federation Services 2.0, all WS-Trust 1.3 endpoints contain /trust/13/ in the URL path.

  • Encryption certificates. The following encryption certificates are required. You can use the same encryption certificate for both purposes, such as when you use a wildcard certificate:

    Important

    If you use a certificate that is created by using a custom certificate request, the template that was used must be the Legacy key template. Custom certificate requests created by using the CNG key template are incompatible with Dynamics 365 for Customer Engagement. For more information about custom certificate request templates, see Create a Custom Certificate Request.

    • Claims encryption. Claims-based authentication requires identities to provide an encryption certificate for authentication. This certificate should be trusted by the computer where you are installing Dynamics 365 Server so it must be located in the local Personal store where the Configure Claims-Based Authentication Wizard is running.

    • TLS/SSL (HTTPS) encryption. The certificates for TLS/SSL encryption should be valid for host names similar to org.contoso.com, auth.contoso.com, and dev.contoso.com. To satisfy this requirement, you can use a single wildcard certificate (*.contoso.com), a certificate that supports Subject Alternative Names, or individual certificates for each name. Individual certificates for each host name are only valid if you use different servers for each web server role. Multiple IIS bindings, such as a website with two HTTPS or two HTTP bindings, aren’t supported for running Dynamics 365 for Customer Engagement. For more information about available options, contact your certification authority service company or your certification authority administrator.

• The CRMAppPool account of each Microsoft Dynamics 365 Customer Engagement (on-premises) website must have read permission to the private key of the encryption certificate specified when configuring claims-based authentication. You can use the Certificates Microsoft Management Console (MMC) snap-in to edit permissions for the encryption certificate found in the Personal store of the local computer account.

Software component prerequisites

The following SQL Server components must be installed and running on the computer that is running SQL Server before you install Dynamics 365 Server:

• SQL word breakers

  This is only required for some Dynamics 365 for Customer Engagement language editions. For more information about word breaker versions for languages supported by SQL Server, see Configure and Manage Word Breakers and Stemmers for Search.

• SQL Server Agent service

• SQL Server full-text indexing

The following components must be installed and running on the computer where Dynamics 365 Server will be installed:

• Services

  • Indexing Service

    To install this service, see the Windows Server documentation.

  • IIS Admin

  • World Wide Web Publishing

  • Net.Tcp Port Sharing Service

• Windows Data Access Components (MDAC)

• Microsoft ASP.NET (Must be registered, but does not have to be running.)

Verify prerequisites

Before you install Dynamics 365 Server, you should understand the following:

• SQL Server can be, but is not required to be, installed on the same computer as Dynamics 365 Server.

• If Dynamics 365 Server and SQL Server are installed on different computers, both computers must be in the same Active Directory directory service domain.

• SQL Server can be installed by using either Windows Authentication or mixed-mode authentication. (Windows Authentication is recommended for increased security and Dynamics 365 for Customer Engagement will use only Windows Authentication).

• The service account that SQL Server uses to log on to the network must be either a domain user account (recommended) or one of the built-in system accounts supported by SQL Server (Network Service, Local Service, or Local System). Installation of Dynamics 365 Server will fail if the SQL Server service account is the local administrator.

• The SQL Server service must be started and can be configured to automatically start when the computer is started.

• The SQL Server Reporting Services service must be started and configured to automatically start when the computer is started.

• The SQL Server Agent service must be started. This service can be configured to automatically start when the computer is started.

• Although it is optional, we recommend that you accept the SQL Server default settings for Collation Designator, Sort Order, and SQL Collation. Dynamics 365 for Customer Engagement supports both case-sensitive and case-insensitive sort orders.

• Microsoft Dynamics 365 Server Setup requires at least one network protocol to be enabled to authenticate by using SQL Server. By default, TCP/IP protocol is enabled when you install SQL Server. You can view network protocols in SQL Server Configuration Manager.

See also

Microsoft SQL Server hardware requirements for Microsoft Dynamics 365 Server
Microsoft Dynamics 365 Customer Engagement (on-premises) reporting requirements

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. The product focuses mainly on sales, marketing, and service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its once proprietary, now Open Source (.NET based) framework to customize it. It is part of the Microsoft Dynamics family of business applications.

You Don’t Understand7. Van morrison youtube. Nobody In Charge6. In Search Of Grace5. Dark Night Of The Soul4.

Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer, Chrome and Firefox browsers are fully supported since Microsoft Dynamics CRM 2011 Update Rollup 12.^[2]

The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. Microsoft Dynamics CRM currently has over 40,000 customers.^[3][4]

• 2Microsoft Dynamics CRM 4.0.0
• 9Related software

History[edit]

Microsoft Dynamics CRM first began in 2001 with the acquisition of iCommunicate, a web based CRM company with only 10 employees. With this collaboration, the development of a modern, web based CRM application began to form. In 2003 Microsoft CRM 1.0 was released offering basic contact management and email campaign functionality aimed at the small and medium business (SMB) market.

Microsoft CRM 1.2

Microsoft CRM 1.2 was released on December 8, 2003.^[5] Microsoft CRM 1.2 was not widely adopted by industry.^[6]

Microsoft Dynamics CRM 3.0

The second version was rebranded as Microsoft Dynamics 3.0 (version 2.0 was skipped entirely) to signify its inclusion within the Dynamics product family and was released on December 5, 2005.^[7] Notable updates over version 1.2 are the ease of creating customizations to CRM, the switch from using Crystal Reports to Microsoft SQL Reporting Services, and the ability to run on Windows Vista and Outlook 2007.

Significant additions released later by Microsoft also allowed Dynamics CRM 3.0 to be accessed by various mobile devices and integration with Siebel Systems.

This was the first version that saw reasonable take up by customers.

Microsoft Dynamics CRM 4.0

Dynamics CRM 4.0 (a.k.a. Titan) introduced in December 2007 (RTM build number 4.0.7333.3 Microsoft CRM build numbers from version 4.0 to version 8.;). It features multi-tenancy, improved reporting security, data importing, direct mail merging and support for newer technologies such as Windows 2008 ^[8] and SQL 2008 (Update Rollup 4).^[9]

Dynamics CRM 4.0 also implements CRM Online, a hosted solution^[buzzword] that is offered directly by Microsoft. The multi-tenancy option also allows ISVs to offer hosted solutions^[buzzword] to end customers as well.

Dynamics CRM 4.0 is the first version of the product which has seen significant take up in the market and passed the 1 million user mark in July 2009.^[10]

Microsoft Dynamics CRM 2011

Dynamics CRM 2011 was released to open Beta in February 2010

It then went into Release Candidate stage in December 2010

The product was then released in February 2011 (build number 5.0.9688.583)

Microsoft Dynamics CRM 2013

Dynamics CRM 2013 was released to a closed beta group on 28th of July 2013.

Dynamics CRM 2013 Online went live for new signups in October 2013.

Dynamics CRM 2013 was released in November 2013 (build number 6.0.0000.0809).

Microsoft Dynamics CRM 2015

Dynamics CRM 2015 was announced in September 2014 (RTM build number 7.0.0.3543).^[11]

Microsoft Dynamics CRM 2016

Microsoft Dynamics CRM 2016 was officially released on November 30, 2015.^[11]

Versions for CRM 2016 was 8.0, 8.1 and 8.2. With version 8.2 the name, Microsoft Dynamics CRM 2016,was changed to Dynamics 365

Microsoft Dynamics 365

The latest update called the 'October Update' was released in October 2018 and was called Dynamics 365, with version number 9.1.0.0035

Microsoft Dynamics CRM 4.0.0[edit]

Versions[edit]

• Workgroup Edition

This edition is only allowed 5 CALs maximum,it is not possible to add more CALs. If more CALs are needed, an upgrade to Professional or Enterprise should be done. Also all the server roles are installed on 1 machine and cannot be separated. You can only create 1 organization in this version and the use of external connectors is not allowed. This version is ideal for small organizations that can use it with the SQL Server Workgroup Edition and on a Windows Small Business Server.

• Professional Edition

The Professional Edition has the same functionality as the Workgroup Edition except there is no limit on the CALs. If the installation profile calls for supporting either multiple organizations or servers, the Enterprise Edition is required.

• Enterprise Edition

Has the same functionality as the Professional Edition but without limits. This version is to be used when multiple divisions should be accessing CRM from one platform.

• Service Provider Edition

This edition is actually an Enterprise Edition that is configured to accept Internal user requests from AD and external user requests through IFD (Internet Facing Deployment). This version is mostly implemented by Microsoft Partners that offer Hosted CRM functionality, when letting external users connect to this CRM version through the Internet.

Licensing[edit]

Microsoft Dynamics CRM offers two types of licenses: Server license and Client Access License (CAL). Each deployment should have at least one server license and one CAL. CAL is also known as a user license.

There are two types of Client CAL:

• Named User CAL: This is tied with the user name i.e. the user can access MSCRM from any computer.

• Device CAL: This is tied with the Device (i.e., CRM can be accessed from only one device). This model is useful in environments such as Call Centers.

Read Only Licenses

New in Microsoft Dynamics CRM 4.0 are readonly licenses. Users that do not have to have write permissions can be assigned Read Only licenses. These licenses are cheaper because they do not allow any write operations on the records. If later a user should be able to perform a write operation, a step-up license can be bought to upgrade the Read-Only license to a Full Client Access License.

Full Use Licenses

Full Use Licenses are licenses where the client (user / device) has read, write and update permissions.

External Connector Licenses

Whenever an application (windows or web) reads or writes data from/in Microsoft Dynamics CRM, an external connector license is required. External Connector licenses are only valid when bought for a Professional or Enterprise edition. It is not allowed to use them with a Workgroup Edition.

These also come in three forms:

• External Connector: Is a combination of the Limited External Connector (that provides Read Only functionality) and the Full Use Additive External Connector (that provides Write Only functionality)

• Limited External Connector: Provides Read Only functionality for the external application. This license can be upgraded to an 'External Connector License' when the Full Use Additive External Connector is bought.

• Full Use Additive External Connector: Provides the Write functionality to a 'Limited External Connector' license.

Dynamics CRM version 4.0 adds a number of new features, including support for duplicate data detection and other enhancements. Perhaps most importantly, CRM 4.0 provides true multi-tenancy, which will allow the creation of multiple organizations on a single server. CRM 4.0 was released with the following improvements:

• More powerful and easier to configure Reporting and BI (now based on SSRS instead of Crystal)
• More powerful data import tools, de-duplication capability now included
• Enhanced entity relationships – many to many, self-referential
• Improved programmability – enhanced Web Services, unified event model, plug-ins to replace callouts
• Light enquiry user license now available – potentially reducing the costs associated with rolling out across larger organizations
• Multi Tenancy – One server can host more than one business organization
• Multi Currency
• Multi Lingual
• Microsoft Office Communicator / Windows Live Messenger presence integration support
• cloud computing with Microsoft Online Services

Updates[edit]

Microsoft Dynamics Software Development Kit

Microsoft publishes updates for Microsoft Dynamics CRM (called Rollups) every two months. At the time of writing, CRM 4.0 Rollup 21 is available. For CRM 2011, rollup 18 is available. For CRM 2013, rollup 3 is available which was introduced after an SP1 releases.

Accelerators for Microsoft Dynamics CRM[edit]

In order to maximize the integration with other products and to enable basic templating, Microsoft released the Accelerators, a set of basic vertical solution^[buzzword] templates that can be used to extend Microsoft Dynamics CRM in a few directions. These accelerators could be downloaded (for free) from the CodePlex website and adapted by the organization itself.This was eventually retired February 28, 2013.

Support and End of life[edit]

Mainstream Support for Microsoft Dynamics 4.0 ended on April 9th, 2013. ^[12]

Extended support for Microsoft Dynamics 4.0 ended on April 10th, 2018. ^[13], ^[14]

Microsoft Dynamics CRM 2011[edit]

Microsoft Dynamics CRM 2011 is available as a cloud offering or an on-premises installation by a partner/customer. As in CRM 4 these versions can be highly customized using advanced extensions. New feature set includes – Visualizations, Dashboards, Document Management, Grid Filters, Dialogs, Recurring Appointments, Custom Activities, Goal Management, Fetch based Reports, MAPI based Outlook clients, FLS, etc.

• Native integration with SharePoint 2010
• Ability to create a query behind a look-up
• Placing of a grid with child records on the parent record
• Auto filter sorting capability like in Microsoft Office Excel
• Microsoft Office Ribbon interface replaces menus
• OData endpoints
• LINQ programming API in the SDK
• WCF services
• Global Optionset which can be used for other entities
• Customization can be packaged as solutions^[buzzword]
• CRM Online supports plugins in sandboxed mode
• Multiple forms per entity
• Dashboard designer
• Yammer integration
• Lync integration

The Microsoft Dynamics CRM 2011 RTW/RTM is available since January and mid February 2011 respectively. 41 languages are supported.

Microsoft Dynamics CRM 2013[edit]

Microsoft Dynamics CRM 2013 is available as a cloud offering, on-premises or a hybrid of cloud and on-premises installation by a partner/Customer.

• Navigation drops down from the top of the screen. The old navigation pane is gone
• You can hover over the Microsoft Dynamics CRM logo to access different work areas
• Clicking on a work area will bring you to the record types you work with most often
• To get to other info related to the record you're viewing, all you have to do is click the arrow next to the name of the record
• You can edit info inline rather than having to flip to a different screen
• You can add notes to each record
• Lookup lists and inline editing help keep data current
• No longer have to click 'save.' Records are saved automatically
• CRM 2013 applications for Windows Phone, iPhone, Android, & Windows 8
• 5 – 200 GB of storage
• Process-driven user experience
• Contractual privacy protections via European Model Clauses

Microsoft Dynamics CRM 2015[edit]

On Sept. 16, 2014, Microsoft announced that Microsoft Dynamics CRM 2015, as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services, will be generally available in the fourth quarter of 2014. Microsoft also released a preview guide with details.
On Nov 30, 2014 Microsoft announced the general availability of Microsoft Dynamics CRM 2015 and the 2015 Update of Microsoft Dynamics Marketing.^[15]
On Jan 6, 2015, Microsoft announced the availability of a CRM Cloud service specifically for US Government that is designed for FedRAMP compliance.^[16]

Microsoft Dynamics CRM 2016[edit]

Microsoft Dynamics CRM 2016 was officially released on November 30, 2015. In the official press release Microsoft calls this “The most comprehensive upgrade ever for Dynamics CRM” and says it “includes advancements in intelligence, mobility and service, with significant productivity enhancements”.^[17] In June 2016 was developed a special application which sends scanned info from business cards into MS Dynamics CRM named Business Card Reader for MS Dynamics and Call Tracker application in 2017.

Microsoft Dynamics 365 Customer Engagement[edit]

Microsoft Dynamics 365 was officially released on November 1,2016.^[18] The product is presented as a revolution, combining Microsoft business products (CRM & ERP Dynamics AX).The software that was known as Microsoft Dynamics CRM, is now known as Dynamics 365 Customer Engagement. This software contains the following applications:

• Dynamics 365 for Sales
• Dynamics 365 for Customer Service
• Dynamics 365 for Marketing
• Dynamics 365 for Field Service
• Dynamics 365 for Project Service Automation

The offerings Dynamics 365 for Finance and Operations and Dynamics 365 Business Central cover the ERP needs, such as book-keeping, invoice and order handling and manufacturing.

The strategy is to let the customers choose the module they need.Microsoft proposes a general offer, called Dynamics 365 Plan, a Customer Engagement Plan for CRM applications and a unified operations Plan for ERP applications.

The latest update called the 'October Update' was released in October 2018 and was called Dynamics 365, with version number 9.1.0.0035For more information: Dynamics 365

Microsoft SharePoint integration[edit]

Since the 2011 version, it is possible to store and manage documents in the context of Dynamics CRM records on a server that is running Microsoft SharePoint. This feature allows to use the advanced SharePoint framework for the content management infrastructure inside Dynamics CRM. With the SharePoint integration, it is also possible to share documents for external users with granted permission but no access to Dynamics CRM account.^[19]

Related software[edit]

MSSolve[edit]

MS Solve is one of the core Incident Management Systems within Microsoft used by their agents to solve the technical issues that arise out of their products. MS CRM is being leveraged to create the DB tables and columns along with security roles management which is replaced by Clarify of amdocs.

MIMOS[edit]

Microsoft uses a tool called MIMOS – Microsoft Incident Management Operations System – to manage Operational requests originating from Microsoft Partners and Customers. MIMOS was co-developed by arvato and Microsoft in support of a multi-year Business Process Outsourcing initiative called FADA. MIMOS is internally developed using Dynamics CRM and Metastorm BPM (also a .NET-based product). MIMOS is used in Microsoft Regional Operations Centers worldwide, and replaced Siebel from Oracle as part of Microsoft's 2011 'Siebel-free' initiative. MIMOS is an example of using CRM as an XRM platform. The notebook novel pdf free download. MIMOS is being replaced by COSMIC an CRM Online based tool.

Community[edit]

The CRM community consists of professionals, typically employees of Dynamics Partners, End-users and MS MVPs (Microsoft Most Valuable Professional).

The Dynamics CRM User Group (CRMUG) is the largest, user-led community for companies using the software.

eXtremeCRM is the premier event focused exclusively on Microsoft Dynamics 365 and dedicated to advancing best practices and strategies for Microsoft Dynamics CRM organizations.

Events[edit]

CRMUG Summit

The CRMUG Summit is held each fall and is an independent, for-profit conference.

eXtremeCRM event

Microsoft Dynamics Crm Software

There are two separate eXtremeCRM events held each year, one in Europe, and one in the United States.^[20]

365 Saturdays

The free community event that takes place in many cities around the world ^[21]

References[edit]

1. ^'What's new for administrators and customizers in Microsoft Dynamics 365'. technet.microsoft.com.
2. ^'Browser compatibility introduced with Microsoft Dynamics CRM 2011 Update Rollup 12 and later versions'. microsoft.com. Retrieved 2014-01-10.
3. ^'microsoft.com'. microsoft.com. Retrieved 2011-12-22.
4. ^'Best CRM Software - 2018 Reviews of the Most Popular Systems'. www.capterra.com.
5. ^'Enhanced Microsoft Business Solutions CRM 1.2 Is Available in North America'Microsoft website
6. ^'Beginners Guide to MB2-717 Exam - MB2-717 Exam Dumps Questions Answers'. Retrieved 7 Aug 2018.
7. ^'Microsoft Announces General Availability of Microsoft Dynamics CRM 3.0'. Microsoft.com. Retrieved 2011-12-22.
8. ^'Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008-based computers'Microsoft Website
9. ^'Support for running Microsoft Dynamics CRM 4.0 together with Microsoft SQL Server 2008'Microsoft Website
10. ^'Microsoft Dynamics CRM Passes 1 Million User Mark and Expands xRM Initiative'Microsoft Website
11. ^ ^ab'New Microsoft Dynamics CRM breaks down silos between marketing and sales'. Microsoft. Waggener Edstrom Worldwide. 16 September 2014. Retrieved 22 September 2014.
12. ^'Mainstream Support for Microsoft Dynamics CRM 4.0 Expires, Moves to Extended Support *Microsoft Dynamics CRM Community'. community.dynamics.com.
13. ^'Support Ending for Microsoft Dynamics CRM 4.0'.
14. ^'Support Ending for Microsoft Dynamics CRM 4.0 *Microsoft Dynamics 365 Community'. community.dynamics.com.
15. ^'Ringing in the holidays with CRM 2015'Microsoft website
16. ^'Microsoft Dynamics CRM Online Government Now Generally Available to All U.S. Government Customers'Microsoft website
17. ^[1]CRM Software Blog
18. ^'New Microsoft Dynamics 365 service marries CRM to ERP'.
19. ^'Introduction to SharePoint integration'Microsoft website
20. ^'DynamicsPal - Support system for Dynamics CRM'. DynamicsPal.
21. ^'Home · Community Portal'. www.365portal.org. Retrieved 2019-09-12.

External links[edit]

Microsoft Dynamics Accounting Software Reviews